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Covid-19 Vccination Information

Due to the increase in Coronavirus cases in the UK we are taking additional measures to ensure the safety of patients and staff.

For this reason we are asking patients to only attend the surgery if absolutely necessary.

When attending the surgery we are asking if patients would kindly wear a face mask or face covering in line with Government recommendations

Due to increased infection control we will not be using the Touch Screens for patients to self check-in, please report to reception.

Prescriptions will now be sent electronically to a nominated Pharmacy (please make sure that you have given the surgery your preferred chemist details)

The receptionists will now be asking a series of questions when you call or attend the surgery. Please be aware this is to safeguard you, other patients and staff. 

Acklam Medical Centre would like to thank all our patients for their co-operation.


Do not leave home if you or someone you live with has any of the following:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste

Check the NHS website if you have symptoms

Track And Trace -  If you need advice regarding this or have been in contact with someone who has tested positive with the last 7 days pls visit or ring 119.

Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.
Use the NHS 111 online coronavirus service if:
• you feel you cannot cope with your symptoms at home
• your condition gets worse
• your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Stay At Home advice can be found here.
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
Information remains subject to regular change and updates. More information can be found on the NHS website here

Well done Anita - What a star!

We would like to pass on our congratulations and thanks to one of our patients, following her success in raising £1,400 for the neonatal unit at James Cook University Hospital.

During recuperation from a serious illness, Anita used her time to create cute pocket bears bearing personalised messages which could be sent to family and friends during lockdown. She has also knit mask extenders and rainbow badges displaying the ‘Keep Safe’ motto, which we all wear with pride.

Anita told us keeping busy and raising money aided her recuperation. She has received a personalised letter from South Tees Hospitals Charity thanking her for her generous support and how donations help the hospital to provide a level of patient care beyond which the NHS is able to provide.

Keep up the good work Anita and get better soon !


People across Tees valley can now access Redcar Urgent Treatment Centre until 11.30pm from the 16th November, throughout winter.

It comes as the NHS trusts across the region ask people to do their bit by thinking Pharmacy, GP and 111 in order to keep A&E free for life-threatening emergencies.

If you have an injury or illness that requires urgent medical attention but is not life-threatening, the Redcar Treament Centre will now be able to provide this from 8am to 11.30pm, seven days a week. The centre can give adults and children medical attention for a range of injuries or illnesses, including :

  • Strains and Sprains
  • Suspected Broken Limbs
  • Minor Head Injuries
  • Cuts and Grazes
  • Minor Scalds and Burns
  • Ear and Throat Infections
  • Skin Infections and Rashes
  • Eye Problems
  • Coughs and Colds
  • Feverish Illness
  • Abdominal Pain
  • Vomiting and Diarrhoea

It is really important that people help us help them by keeping our A&E Department at The James Cook University Hospital free for genuine life-threatening emergencies only.

If you are unsure where to go for medical advice please visit NHS 111 in the first instance


Annual PRG Meeting Minutes - 24.2.20

Annual Survey 2020

Annual Report 2020

The Practice has taken part in the LGBT + training and we are now a LGBT+ Champion Practice. The Practice has inclusive policies for patients, staff, visitors and contractors.


Prescribing of over the counter medicines is changing.  Please click the link for further information.

Acklam Medical Centre was inspected by the Care Quality Commision (CQC) in September and has been rated Good in all areas, our work with the Patient Reference Group was highlighted as an area of outstanding practice. To view the Full Report please click the following link CQC Inspection Report

Annual Report 2019

This is now available for you to read in the survey section of the website or click link below.

Warfarin Clinics

Monitoring will now take place in the surgery.  Your usual blood test will be replaced by a simple finger prick test which will enable you to check your warfarin dose before leaving your appt. Further details available from reception.

SMS Text Reminders and annual invites

To register for this service please telephone or call into the surgery, once we have your consent and up to date telephone number, we will forward all future invites via SMS text message.  You will also receive a reminder text prior to your appt.

 STAR Scheme - Extending GP opening hours for patients

New scheme means patients can now see or speak to a local GP urgently on weekdays (6.30 pm to 9.30 pm) weekends and Bank Holidays (8 am to 8 pm)  See our Latest Newsletter or follow the link below to find out more.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
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