* We have changed the name of our surgery to ACKLAM MEDICAL CENTRE with immediate effect. There will be no change to GP's, staff or the services we offer. *
Due to the increase in Coronavirus cases in the UK we are taking additional measures to ensure the safety of patients and staff.
For this reason we are asking patients to only attend the surgery if absolutely necessary.
Due to increased infection control we will not be using the Touch Screens for patients to self check-in, please report to reception.
Prescriptions will now be sent electronically to a nominated Pharmacy (please make sure that you have given the surgery your preferred chemist details)
The receptionists will now be asking a series of questions when you call or attend the surgery. Please be aware this is to safeguard you, other patients and staff.
Do not leave home if you or someone you live with has any of the following:
a high temperature
a new, continuous cough
a loss of, or change to, your sense of smell or taste
Check the NHS website if you have symptoms
Track And Trace - If you need advice regarding this or have been in contact with someone who has tested positive with the last 7 days pls visit https://www.nhs.uk/conditions/coronavirus-covid-19/ or ring 119.
Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 daysOnly call 111 if you cannot get help online.
Stay At Home advice can be found here.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
Information remains subject to regular change and updates. More information can be found on the NHS website here.
Acklam Medical Centre would like to thank all our patients for their co-operation.
Acklam medical centre are now supporting our local Middlesbrough foodbank: Phone 07954 131337 (Mon, Tue, Wed)
Email us: firstname.lastname@example.org
The surgery now has a collection point at the main entrance. Donations of non- perishables would be greatly received. These will be collected on a fortnightly basis by the Middlesbrough Foodbank and our local shop is also donating for this fantastic cause. If you would like further information regarding this, please ask at reception.
Carers Week –7th-13th June 2021
Carers Week is an annual campaign to raise awareness of caring, highlight the challenges unpaid carers face and recognise the contribution they make to families and communities throughout the UK. It also helps people who don't think of themselves as having caring responsibilities to identify as carers and access much-needed support.
This year for national Carers Week, Acklam Medical Centre are supporting We Care You Care to make caring visible and valued across the South Tees area.
‘A Carer is anyone, including children and adults, who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support, the care they give is unpaid.’
If you are looking after a loved one and would like to know more about what your carers rights, some information on taking care of your own health and well-being or to find out about the fantastic range of local services that can support you visit www.wecareyoucare.info Additional information can be found at https://wecareyoucare.info/find-local-help
This is a two-way test messaging service which allows us to send you SMS messages about your health, such as reminders to book your appointment to have a Flu vaccination. It then allows you to reply in a specific format (for example, to decline further invitations for a Flu vaccination until next year.) To find out more visit https://www.mjog.com/for-patients.
Abuse of our staff
Regrettably, this powerful video highlights an increasing trend that happens almost every day in our practice. We will not accept this abuse towards our staff and we will seek to remove those patients who behave in this way. Thank you to all those patients who treat our staff with kindness and respect. https://youtu.be/hAM3fSDq9kA
Veteran Friendly Accreditation
We are a Veteran Friendly Accredited Surgery. If you have served in the Armed Forces and would like information or Advice and Support please click on the following link:
Additionally, If you or someone you know are experiencing Mental Health difficulties you can access help from the NHS Veterans' Mental Health Transition, Intervention and Liaison Service (TILS). This service provides a range of treatments, from recognising early signs of mental health problems to therapeutic treatments for more complex mental health difficulties.
Please contact : 0303 123 1145 or Email : email@example.com
Redcar Urgent Care Opening Hours
People across Tees valley can now access Redcar Urgent Treatment Centre until 11.30pm from the 16th November, throughout winter.
It comes as the NHS trusts across the region ask people to do their bit by thinking Pharmacy, GP and 111 in order to keep A&E free for life-threatening emergencies.
If you have an injury or illness that requires urgent medical attention but is not life-threatening, the Redcar Treament Centre will now be able to provide this from 8am to 11.30pm, seven days a week. The centre can give adults and children medical attention for a range of injuries or illnesses, including :
- Strains and Sprains
- Suspected Broken Limbs
- Minor Head Injuries
- Cuts and Grazes
- Minor Scalds and Burns
- Ear and Throat Infections
- Skin Infections and Rashes
- Eye Problems
- Coughs and Colds
- Feverish Illness
- Abdominal Pain
- Vomiting and Diarrhoea
It is really important that people help us help them by keeping our A&E Department at The James Cook University Hospital free for genuine life-threatening emergencies only.
If you are unsure where to go for medical advice please visit NHS 111 in the first instance
[The Practice has taken part in the LGBT + training and we are now a LGBT+ Champion Practice. The Practice has inclusive policies for patients, staff, visitors and contractors.]
Acklam Medical Centre was inspected by the Care Quality Commision (CQC) in September and has been rated Good in all areas, our work with the Patient Reference Group was highlighted as an area of outstanding practice. To view the Full Report please click the following link
CQC Inspection Report
Annual Report 2019
This is now available for you to read in the survey section of the website or click link below.
Monitoring will now take place in the surgery. Your usual blood test will be replaced by a simple finger prick test which will enable you to check your warfarin dose before leaving your appt. Further details available from reception.
SMS Text Reminders and annual invites
To register for this service please telephone or call into the surgery, once we have your consent and up to date telephone number, we will forward all future invites via SMS text message. You will also receive a reminder text prior to your appt.
STAR Scheme - Extending GP opening hours for patients
New scheme means patients can now see or speak to a local GP urgently on weekdays (6.30 pm to 9.30 pm) weekends and Bank Holidays (8 am to 8 pm) See our Latest Newsletter or follow the link below to find out more.